Customer service to our clients and their members is very important to Health Cost Solutions. In fact, it is so important that it is part of the HCS mission statement.
Members have several avenues to access customer service:
- Access to the claims analyst that handles your account, rather than a random customer service representative, to allow you to build a relationship with your claims analyst
- Online access through a secure password protected web site with your claim history available 24/7
- Ability to e-mail questions or concerns directly to our claims department
Contact Customer Service:
1 800-526-3919 or firstname.lastname@example.org